FordexaFordexa
New: an AI receptionist in Mandarin and English for the calls you can't get to →

Never miss a call.
Never re-type a form.

We build AI front desks and custom AI systems for Australian businesses. Tell us what eats your team's week in a free 15-minute call, and we'll tell you straight whether it's worth automating.

Free 15-minute call Call our AI: 0468 048 666
Messages1 new
F

Fordexa AI Receptionist

to me · 10:44 am

New call: Sarah, Glen Waverley — power point sparking

Hi, you missed a call at 10:42 am. Here's what the caller said:

Caller
Sarah
Number
04•• ••• 218
Suburb
Glen Waverley
Needs
Kitchen power point sparking, wants someone today
Best time
After 3 pm
Call Sarah back

Written by AI from the call. Check the details when you call back.

AI phone receptionist

HP

Harbour Plumbing

AI assistant · replies in seconds

Today 8:12 pm

Hi! I'm Harbour Plumbing's assistant. What can I help with?
Do you service Box Hill? My hot water's gone.
Yes, Box Hill is in our area. Can I grab your name and best number so the team can call you back tonight?
Tom, 04•• ••• 902
Type a message…

AI website assistant

Harbour Accounting
ServicesTeamInsights

Tax and bookkeeping for small business

Melbourne · English and Mandarin

Book a call

Tax returns

BAS lodgement

Company setup

“First tax season I haven't dreaded.”

Ms Wang · café owner

Meet the team
Found on Google and in AI search

Website that gets found

Client work

Systems we've built for Australian businesses

Our own products

Built and run by us, so you can try before you commit

What we build

Two AI front desks. Try both right now.

One answers your phone, one answers your website. Both take down who's asking and what they need, and send it to you.

01 · On the phone

An AI receptionist for the calls you can't get to

Your phone rings first. If you can't pick up, the AI answers as your business in Mandarin or English, takes the caller's name, number, suburb and what they need, and texts you a summary.

  • You keep your own number
  • Text summary after every call
  • A$199/month incl. GST, 100 calls included · no setup fee · 14-day free trial
Call 0468 048 666How it works

Call summary · Fordexa AI receptionist

Sample
Call time
Tue 10:42 am (Melbourne)
Caller ID
04•• ••• 218
Call length
94 sec

Summary

Sarah in Glen Waverley — kitchen power point sparking, wants someone out today if possible. Callback 04•• ••• 218, best after 3 pm.

Written by AI from the call. Check the details when you call back.

02 · On your website

An AI assistant that answers visitors and catches the lead

It answers from your own information, asks for the visitor's name and number when they're interested, and emails you a summary. The chat in the corner of this page is one: talk to it, then download or email yourself the transcript and the summary an owner would get.

  • Answers only from your information, and says so when it doesn't know
  • Collects name, contact and what they need
  • Transcript and owner summary after every chat
See one built on 200+ lender documents

Your business · AI assistant

Preview
Do you service Box Hill? My hot water's gone.
Yes, Box Hill is in our area. Can I grab your name and best number so the team can call you back today?
Owner gets: New lead · hot water, Box Hill · callback today

We also build custom AI systems

When a business needs more than a front desk — here are two we've built.

formmy.io
formmy: Chinese Form 80 converted to the official English version

Form automation

Clients fill in forms such as Form 80 in Chinese; AI produces the official English PDF. Saved one firm 700–800 hours per consultant per year.

Try formmy.ioRead the case
rate-sheet-oct.pdf
Illustration
ProductLiveFrom PDF
Full Doc · P&I6.49%
Alt Doc · P&I7.19%
Commercial8.25%

Reading rate sheet…

Sync to website

Document AI

Reads PDFs such as lender rate sheets, pulls out the numbers and highlights what changed. One click puts them on the website; staff get an email only if a number looks wrong.

Read the case

Plus bilingual English–Chinese websites, built to be found on Google and in AI search. See two we've built →

Selected projects and practical outcomes

Real implementations focused on saving time, reducing manual work, and building scalable systems.

CRM That Reads the Inbox

A Melbourne migration firm

Challenge: The old CRM only worked in the office and was updated by hand; consultants also filled in Form 80 field by field.

Solution: A cloud CRM that reads the immigration department's letters from the firm's inbox and updates each case, plus a client link that fills Form 80 and 956 automatically.

700–800 hours saved per consultant per year

AI Rate Updates

A non-bank lender

Challenge: Every new funder rate sheet (PDF) meant updating product pages by hand.

Solution: AI reads each rate sheet and extracts the new rates; one click syncs them to the website, and staff are emailed only if a number looks wrong.

Rate updates from PDF to live site in one click

AI Phone Receptionist

Fordexa (our own phone line)

Challenge: Calls came in while we were busy with client work.

Solution: Our own line is answered by the AI receptionist we sell, in Mandarin or English: it answers questions from our price list and texts us a summary of every call.

Every call answered — try it: 0468 048 666

Read the full case studies

Frequently asked questions

Start with clarity.

Assess your business first. Then let AI work for your business.

Email
info@fordexa.com
Location
Melbourne, VIC, Australia
Response time
Within 1 business day

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Client websites and products we built, all live